Hi, I'm
Somesh Rajesh
Healthcare Program Manager
5
Years Of Experience
5+
Projects Completed
3
Certifications
My Skill Set
I Provide Wide Range Of Skills
Program & Workflow Management
Overseeing healthcare operations, building roadmaps, and streamlining workflows using Agile methods and project tracking tools.
Stakeholder & Team Coordination
Collaborating across departments, resolving escalations, and ensuring goal alignment through structured communication strategies.
Performance Monitoring & Reporting
Auditing KPIs, satisfaction benchmarks, and campaign performance using tools like Jira, Excel, and internal data systems.
Why Choose Me
My Experience Area
Experience
LevelUP Fitness
Founder / Wellness Instructor
March 2020 – September 2021
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Founded and scaled a wellness startup with 1,400+ clients using habit-building and quantified coaching frameworks.
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Reduced trainer onboarding time by 38% through modular coaching systems.
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Maintained 20% client retention and reduced dropouts by 18% with biometric dashboards and milestone tracking.
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Enforced high-touch check-in workflows across diverse user cohorts
HealthifyMe
Fitness Program Manager
October 2021 – December 2023
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Managed 18+ certified trainers and increased program adherence by 31% through operational alignment.
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Implemented adaptive training flows based on health metrics, boosting engagement by 32%.
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Enhanced session satisfaction by 24% through performance audits and task realignment.
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Lifted renewal conversion rates by 26% via personalized subscription strategies.
Telus
Executive Sales Representative
January 2024 – June 2024
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Maintained a 31% lead conversion rate via segmented outreach and strategic sales alignment across 3 stores.
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Reduced churn indicators by 26% and improved satisfaction benchmarks by 22%.
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Corrected 98% of CRM data issues, enabling accurate segmentation and increased outbound efficiency.
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Led weekly analysis sprints, contributing to 39% profitability growth.
Costco Wholesale
Member Service Specialist
July 2024 – May 2025
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Directed queue protocol rollout, reducing escalations by 19% and enabling 150+ member resolutions daily.
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Audited 50+ weekly logs to correct inconsistencies, increasing membership renewals by 15%.
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Established satisfaction benchmarks and improved compliance with standardized procedures.
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Captured structured service data to evaluate continuity and resolution metrics.
Costco Wholesale
Marketing Coordinator
May 2025 – Present
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Executed six in-store campaigns and referral programs across five departments, increasing member sign-ups by 35%.
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Boosted referral conversions by 14% and triple play upgrade engagement by 37% within three months.
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Optimized seasonal promotions and KPIs, increasing Executive and MasterCard acquisitions by 29%.
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Ranked campaigns by yield and contribution using internal performance analytics.
DEGREE
EDUCATION
Bachelor's in Automobile Engineering
July 2016 – March 2020
Master of Business Administration (Ongoing)
January 2024 – September 2025
Certificates
Clients Are Satisfied For Our Work, View Feedback
Energetic and Inspiring Professional
Ritu Chawla
DGM, MetaMarket | Performance Trainer
Credible and Passionate Coach
Madhu Ghorawat
Manager – HRBP, MBA-HR Christ University